Privacy Policy

prediksi77 ("we", "us", "our", "the Company") operates the online betting and live casino platform accessible at prediksi77.cam. We are committed to protecting the privacy and personal data of all users ("you", "Player", "Data Subject") who access, register with, or use our services.

This Privacy Policy ("Policy") describes in detail the types of personal data we collect, the purposes for which we process it, how we store and protect it, the circumstances under which we may share it, and the rights you have in relation to your personal data held by prediksi77.

This Policy applies to all personal data processed in connection with your use of the prediksi77 platform, including data collected via our website, live chat, customer support channels, and payment processing flows. It should be read alongside our Terms & Conditions and our Responsible Gambling Policy.

For the purposes of this Privacy Policy, the following definitions shall apply:

• "Personal Data" means any information that directly or indirectly identifies a living individual, including name, email address, phone number, identification document details, IP address, and transaction history.
• "Processing" means any operation performed on Personal Data, including collection, storage, retrieval, use, disclosure, and deletion.
• "Data Controller" means prediksi77, being the entity that determines the purposes and means of processing your Personal Data.
• "Third Party" means any natural or legal person, other than you or prediksi77, who is involved in processing your Personal Data in connection with the platform's services.
• "Cookies" means small text files placed on your device by the prediksi77 platform to facilitate functionality, analytics, and personalisation.
• "KYC" means Know Your Customer — the identity verification process required under our account terms before a withdrawal is processed.
• "Payment Data" means financial information associated with your deposit or withdrawal transactions, including bank account identifiers and e-wallet details for services such as Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX.

prediksi77 collects the following categories of personal data in connection with your use of our platform:

We collect only personal data that is reasonably necessary for the legitimate operation of the prediksi77 platform. We do not collect sensitive categories of data (such as health, religious beliefs, or biometric data) unless required by applicable law or expressly consented to by you.

prediksi77 collects personal data through the following methods:

• Direct Provision: When you register an account, complete KYC verification, make a deposit or withdrawal, contact our customer support team, or respond to a survey or promotion, you provide personal data directly to us.
• Automated Technical Collection: When you access the prediksi77 platform, we automatically collect technical data such as your IP address, device identifiers, browser information, and session activity through cookies and server logs.
• Payment Processors: When you transact via Maybank2u, CIMB Clicks, Public Bank, Hong Leong Connect, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX, our integrated payment partners may share transaction confirmation and reference data with us to reconcile your account.
• Third-Party KYC Services: We may use third-party identity verification service providers to assist with KYC processing. These providers may cross-reference your provided identity documents against public records.
• Fraud Prevention Partners: We may receive data from fraud detection and anti-money laundering (AML) service providers to protect the integrity of our platform and comply with applicable obligations.

prediksi77 processes your personal data for the following specific purposes:

1. Account Management: To create, verify, maintain, and manage your prediksi77 account, including authentication and password management.
2. Service Delivery: To enable you to access the prediksi77 platform, place bets, play games, and access all features available to registered players.
3. Payment Processing: To process MYR deposits and withdrawals via your chosen Malaysian payment method, reconcile transactions, and maintain financial records.
4. Identity Verification (KYC): To verify your age (21+ requirement), identity, and payment method ownership as part of our mandatory KYC obligations.
5. Responsible Gambling: To monitor account activity for signs of problem gambling, enforce self-exclusion requests and limit settings, and fulfil our duty of care obligations.
6. Fraud Prevention and AML Compliance: To detect, investigate, and prevent fraudulent activity, money laundering, and other financial crimes in compliance with applicable legal requirements.
7. Customer Support: To respond to your queries, complaints, and support requests efficiently and accurately.
8. Platform Improvement: To analyse usage patterns, diagnose technical issues, and improve the functionality, security, and user experience of the prediksi77 platform.
9. Legal and Regulatory Compliance: To meet our legal obligations, respond to regulatory enquiries, and cooperate with law enforcement where required.
10. Marketing Communications: Where you have provided consent, to send you relevant promotional offers, game updates, and loyalty programme notifications. You may withdraw this consent at any time.

prediksi77 processes your personal data on the following legal bases:

• Contractual Necessity: Processing your identity, financial, and account data is necessary to fulfil the contract between you and prediksi77 — specifically, to provide you with a functional betting and gaming account.
• Legal Obligation: We are required to collect and retain certain data to comply with applicable anti-money laundering laws, age verification obligations, and record-keeping requirements imposed on gaming operators.
• Legitimate Interests: We process technical and usage data based on our legitimate interest in operating a secure, fraud-free platform and improving our services for all players.
• Consent: Where we send you marketing communications or use non-essential cookies, we do so on the basis of your explicit consent, which you may withdraw at any time without affecting the lawfulness of prior processing.

prediksi77 does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your data with the following categories of trusted third parties only where necessary and subject to appropriate contractual safeguards:

• Payment Processors: Licensed Malaysian payment partners including banks (Maybank, CIMB, Public Bank, Hong Leong) and e-wallet operators (Touch 'n Go, Boost, GrabPay) and transfer services (DuitNow, FPX) — solely for transaction processing purposes.
• Identity Verification Providers: Third-party KYC service providers that assist with age and identity verification as part of our mandatory compliance obligations.
• Game Software Providers: Our game provider partners (e.g., Evolution Gaming, Pragmatic Play) receive session data necessary to deliver their games through our platform.
• Fraud and AML Service Providers: Specialist providers that help us detect and prevent financial crime, fraud, and platform abuse.
• IT Infrastructure Providers: Hosting, cloud storage, and cybersecurity service providers who process data on our behalf under strict data processing agreements.
• Legal and Regulatory Authorities: We may disclose personal data to courts, regulators, law enforcement agencies, or other governmental authorities where required by law or a valid legal order.

prediksi77 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

• Account and Identity Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping obligations.
• Transaction and Financial Data: Retained for a minimum of seven (7) years from the date of the transaction, in line with standard financial record-keeping requirements.
• KYC Documents: Retained for a minimum of five (5) years from the date of submission, or longer if required by a specific legal obligation.
• Customer Support Communications: Retained for three (3) years from the date of the interaction, unless a longer period is required for ongoing dispute resolution.
• Technical and Usage Data: Retained for up to twelve (12) months, unless required for longer for fraud prevention or security purposes.
• Marketing Consent Records: Retained for the duration of your consent and for a reasonable period thereafter as evidence of the consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be associated with you as an individual.

The prediksi77 platform uses cookies and similar tracking technologies to provide a functional and personalised experience. The types of cookies we use are as follows:

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They enable core features such as user authentication, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Performance and Analytics Cookies: These cookies collect anonymised information about how users interact with the prediksi77 platform — which pages are visited most, how long sessions last, and where errors occur. This data helps us improve platform performance and user experience.
• Functional Cookies: These cookies remember your preferences (such as language settings and display options) to provide a personalised experience on return visits.
• Marketing Cookies: Where you have consented, these cookies track your activity to help us deliver relevant promotional content. You may opt out of marketing cookies at any time via your browser settings or by contacting our support team.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the prediksi77 platform. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.

As a Data Subject, you have the following rights in relation to your personal data held by prediksi77. You may exercise any of these rights by contacting us using the details in Section 14 below.

prediksi77 will respond to all valid data rights requests within a reasonable timeframe, typically within 30 days of receipt. We may need to verify your identity before processing a request. We do not charge a fee for exercising your rights unless requests are manifestly unfounded or excessive.

The prediksi77 platform is strictly for individuals aged21 years and above. We do not knowingly collect, process, or store personal data from persons under the age of 21.

Age verification is a mandatory part of our account registration and KYC process. If we become aware that we have inadvertently collected personal data from an individual under the age of 21, we will immediately close the relevant account, delete all associated personal data, and take appropriate corrective action.

prediksi77 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure:

• 256-bit SSL/TLS Encryption: All data in transit between your device and our servers is encrypted using industry-standard TLS protocols.
• Two-Factor Authentication (2FA): Players may enable 2FA on their accounts for additional login security.
• Access Controls: Internal access to personal data is restricted on a strict need-to-know basis. All employee access is logged and audited.
• Penetration Testing: We conduct regular security assessments and penetration tests to identify and remediate vulnerabilities in our platform and infrastructure.
• Data Minimisation: We only collect data that is strictly necessary for the relevant purpose and limit retention to the applicable minimum period.
• Incident Response: We maintain a documented data breach response procedure. In the event of a breach affecting your personal data, we will notify you and relevant authorities in accordance with applicable obligations.

While we implement robust security measures, no data transmission over the internet can be guaranteed to be 100% secure. You are responsible for keeping your account credentials confidential and for using a secure internet connection when accessing the prediksi77 platform.

prediksi77 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or operational requirements. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.
• Post a notice on the prediksi77 platform informing players of the update.
• Where required by applicable law, seek your renewed consent before processing your data under the amended Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. Continued use of the prediksi77 platform following the publication of any update constitutes your acknowledgement of the revised Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by prediksi77, please contact us through the following channels:

• Email: [email protected]
• Live Chat: Available on the prediksi77 platform 24 hours a day, 7 days a week
• Support Languages: English, Bahasa Melayu, and Mandarin
• Response Time: Data rights requests acknowledged within 2 business days; substantive responses within 30 days

When submitting a data rights request, please include your registered account username, a clear description of your request, and any relevant details that will help us process your request efficiently. We may require identity verification before processing certain types of requests.

For questions about ourResponsible Gambling Policy or account restrictions, please contact our dedicated responsible gambling support team via live chat.